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California HBEX

Impressions from the Covered California Bus Tour — the Central Valley and Central Coast

The first stop was the Fresno Call Center, one of the three California call centers, where about 450 people work during the Open Enrollment. They handle about 14,000 calls a day from all over the state; they peak at over 20,000 calls. Five of the staff travelled on the bus […] more

Creating the California Health Benefit Exchange: Progress to Date

An updated version is available for download, which incorporates February Exchange Board meeting news/developments. A health benefit exchange is a health insurance “marketplace” where individuals can shop for coverage based on price and quality. The Patient Protection and Affordable Care Act (ACA), signed into law on March 23, 2010 by […] more

Exchange Recommendations January 2012

Introduction In 2011, ITUP hosted two issue workgroups on the Exchange and 25 regional workgroups on various health policy topics throughout California’s nine regions. Workgroups brought together policy makers, counties, health plans, employers, unions, community groups, providers, advocates, and other public and private stakeholders throughout the state. This brief will […] more